Benovia Winery Web site Privacy and Security Policy
At Benovia Winery, we recognize and respect your privacy. The
information you provide us is used to let you know about our wines,
events we hold or participate in, other winery news you might find
interesting, and to fulfill your wine orders.
We understand the sensitivity of giving out personal information,
and we do not share this information with any third party marketing
or sales organizations of any kind, except in the performance of
services on behalf of Benovia Winery, and with their authorized use
limited to this purpose.
We may periodically use information you have provided to us to
enhance our services and products. For example, we may engage
a professional survey company to use your email address to request
your participation in a Benovia online customer survey about your
experiences with Benovia Winery, in an effort to improve our
service to you; such surveys are voluntary and tabulated
anonymously. When you order products from us, we collect
information about each transaction, including the transaction
amount, a description of the goods or services being purchased, the
names of the buyer, and the type of payment used. When you
send email or other communication to us, we may retain those
communications in order to process your inquiries, respond to your
requests and improve our services. All information collected is
kept in the strictest confidence.
When you join our mailing list, we will send you an e-mail
confirming you have been added to our list. If at any time you wish
to be removed from our mailing list, simply follow the
"unsubscribe" instructions at the bottom of any Benovia Winery
email you have received and you will be removed as quickly as
possible and receive no further communications from Benovia Winery
electronically.
If you supply us with your postal address online you may receive
periodic mailings from us with information on our latest releases,
order forms, and news about Benovia Winery. To be removed from our
postal mailing list, please contact Benovia Winery by phone or fax
(PH: 707-526-4441_FX: 707-526-4120).
If you supply us with your telephone number, you may receive
follow-up telephone contact from us regarding orders placed
online.
Please be aware as part of our promotional efforts, your Benovia
Winery account user name and password may be periodically sent to
you in an email or mailed to you via the postal service to make it
more convenient for you to access your online account. Please keep
your log-in credentials confidential. For your security, we
recommend you DO NOT keep your credit card information on file with
our online storefront; instead, enter your payment information anew
each time you place an order using your Benovia Winery online
account.
If you supply us with credit card and other payment information as
part of your transaction, we will only share specific information
(for example, your name and credit card number) with banks and
other third parties in the financial system as necessary to process
your transaction and maintain your account, and protect against
fraud or other misconduct. For example, we may use card
authorization and fraud screening services to verify that your
credit or debit card information and address match the information
that you provided to us.
In addition to the above, we use the information we collect
to:
- Provide our products and services to you;
- Perform auditing, research and analysis in order to maintain,
protect and improve our products and services; and
- Ensure the technical functioning of our network and order
processing system.
We take appropriate security measures to protect against the
unauthorized access or use, alteration or loss of data, including
without limitation, information that we have collected from you on
our site. The security of your account also depends on
keeping your account password confidential, and you should not
share your account name or password with anyone. If you do share
your account information with a third party, they will have access
to your account and your personal information.
Please note that this Privacy and Security Policy may change
from time to time. We will not reduce your rights under this
Privacy and Security Policy without your explicit consent, and we
expect most such changes will be minor. Regardless, we will post
any Privacy and Security Policy changes on this page and, if the
changes are significant, we will provide a more prominent notice
(including, for certain services, email notification of Privacy and
Security Policy changes).
If you feel Benovia Winery's Web site is not following its
stated privacy and security policy, or you have any further
questions about our Privacy and Security policy, please let us know
at the address or phone number below.
Benovia Winery, 3339 Hartman Rd., Santa Rosa, CA, 95401 • Phone:
707-526-4120